Customer Feedback & Reviews
Customer Testimonials
Customer satisfaction is incredibly important to us. In addition to our online reviews we often receive direct feedback to let us know how we've done and to thank us directly, via email or letter. All feedback is gratefully received, it helps us understand our customers better and helps improve our service and offerings plus it helps others thinking of utlising a company such as ourselves to make an informed choice when considering their next training provider.
Here are a few testimonials received below and if you would like to leave one too, we'd be happy to hear from you - please contact us or leave a review on facebook, google or trustpilot below. Thank you.
Here's our latest reviews on Trustpilot
31.12.25 - John Wall
Excellent instruction
Rod delivered excellent instruction on Infant First Aid. Although it's a situation we hope never to face, being prepared provides enormous peace of mind, and for that, I extend my gratitude. This valuable information can save the lives of not just your own child but also those nearby—a truly beneficial experience.
22.12.25 - Gary Reynolds
First Aid and Work Course
Attended a first aid at work course. Very well run and covered wide variety of subjects. Would recommend
22.12.25 - Dee Adsett
Very Informative
Very informative, relevant content and delivered professionally and knowledgeably by Rod.
22.12.25 - India Caws-Lovelace
Worth the Money
Amazing experience! really enjoyable course with great teachers who actually know what they’re on about. no such thing as silly questions and really knowledgeable 10/10 highly recommended
17.12.25 - Joanne Lawson/strong>
Paediatric First Aid
This was our fourth time using Lightning training and I would highly recommend them. It was very informative, I feel confident I could use the skills I learned today.
04.12.25 - Hannah Wallis
Informative
Informative, interactive, full of relevant and interesting information. I have gone away feeling more confident in emergency care for my baby. Thank you.
03.12.25 - Charlotte Swift
First Aid
Had an excellent baby & infant first aid lesson today, it was very informative. I hope I never have to use the techniques demonstrated, but good to have some insight on what to do in the situation.
30.10.25 - Creepypasta wolf
Brilliant Training
Was very informative and well executed, did both SEN training and first aid here and it was all very helpful in real life experience
08.10.25 - Chloe Neville
Great Training
Great training from Rod in paediatric first aid in baby group, having done paediatric first aid previously it was a great refresher for me and great for my mum to attend too.
01.10.25 - Marie Clarke
Great Training
Rod gave great training on Infant First Aid. Whilst it’s something no one wants to experience, feeling prepared incase we need to use it is a massive relief and for that I want to thank you again. Worthwhile knowledge that can be life saving for not only your baby but others around you, what’s not to like.
01.10.25 - Lucie
Infant First Aid
Learning infant first aid was something I just knew I had to do after a recent experience with my son. Rod was extremely supportive, knowledgeable and helpful with the demonstrations and explaining everything. I highly recommend. I feel a lot more confident with administering first aid.
02.09.25 - Mr Watson
Good Communication Skills
I thought the course explained things in a way that was easy to understand, and any questions were answered in a comprehensive way, the trainer had good communication skills.
27.08.25 - Nathan Stewart
Manual Handling - Brilliant!
It was a great experience, very informative and I am feeling much more confident in my ability of manual handling. Additionally receiving a booklet which covers the information taught alongside further knowledge is extremely useful.
24.07.25 - Rebecca
Rod our trainer was excellent
Clear concise instructions and gave you the confidence to have a go and the belief that you can't do anything wrong
09.07.25 - Mr Taylor
Amazing First Aid Course
Really good company to learn first aid, had to do it at work and the trainer kept the course interesting and fun. He even answered more in depth questions about the subject.
27.06.25 - Kieron Marr
I’ve genuinely learnt a hell of a lot…
I’ve genuinely learnt a hell of a lot from Rod, as a person and about safety. The lessons I’ve learnt are practical and will potentially allow me to save a life which is quite incredible when you think about it. I recommend there training solutions to all because so many don’t know the basics that could give somebody a chance of life.
05.06.25 - Jade
Great, Insightful Course
Great, insightful course lead by Ron who ran us through everything in great detail and took time to know every learner there and adapted to everyone’s needs. Came away with some very valuable first aid skills.
29.05.25 - Vinchu S M
First Aid Course
I recently completed a first aid training course, and I couldn’t be more satisfied with the experience. The course was well-structured, informative, and delivered in a way that was easy to understand, even for someone without a medical background.
24.04.25 - customer
Great First Aid Course
Great First Aid at Work course delivered by Rod. All aspects of First Aid were well explained, with useful tips and reminders. Very enjoyable course.
24.03.25 - Adrian
A brilliant to gain our First Aid Certificates
Rod delivered a first class lesson with passion and he answered all our questions with enthusiasm. Highly recommend him and his team to deliver First Aid training. Thanks for all your advice Rod.
21.03.25 - Jess Eveleigh
Absolutely invaluable course!!
What a wonderful and invaluable course Rod provided! Super grateful for all of the easy to understand and clear information we were given and the practical skill we were taught. I left feeling confident to know that I would be able to do everything possible to save both my baby and my toddler in an emergency situation! Couldn’t recommend enough!
06.03.25 - Erin Razzell
First Aid Training with Rod
Rod was a great trainer… well up to date knowledge… learnt a lot of information on what to do in a situation if it was to happen… Rod was a very happy and knowledgeable man that knew what he was talking about… would highly recommend this course
10.02.25 - Emma
Engaging, thorough and friendly
Rod was so personable and his knowledge was second to none. He insured I met all of the capabilities in such a friendly and approachable manner. He made it very interesting and enjoyable. I would wholeheartedly recommend Rod for any first aid training you need. Simply brilliant.
30.01.25 - Hayley Manser
Really fantastic course
Really fantastic course on child first aid/ CPR. Rod was really informative and took the time to ensure everyone in the group understood things and could practice on the model babies. This course is a must for anyone with children!
29.01.25 - Charley
Really fantastic training
I feel like I now have the confidence to act in a medical emergency. Thank you for being so clear, keeping it simple and answering questions without judgement. You created a brilliantly supportive atmosphere. I really highly recommend this training!
30.12.24 - Chris Ryan
Excellent training delivered
Excellent training delivered. Very knowledgeable instructor and would highly recommend. A+ service
23.12.24 - Peter Firrell
Top Notch...
Have been on a lot of training courses over the years and I've got to say these guys are top notch!!
18.12.24 - customer
Such a fabulous course
Rod is a great trainer and made the EFAW course very enjoyable. Thank you so much.
16.12.24 - customer
Professional
Professional, well organised, inciteful with the right amount of anecdotal information based on grounded experience. I would highly recommend.
03.12.24 - Gary Moor
More than just a classroom talk
Great course I feel 100 % confident to tackle things i thought I never could and even more important I can share the things I've learnt with my partner and children
29.11.24 - Freya
Really enjoyed our course
Really enjoyed our course, especially the way it was explained why you do things it helped understand what to do. Hope to never have to use these skills but feel more confident if I have to. Thank you!
28.11.24 - Kelly Berridge
The best first aid training!
I have been working with Lightning Training Solutions for the last 3 years with them delivering paediatric first aid to my
customers several times a year.
Rod is absolutely amazing at making my customers feel at ease to ask questions and be able to take on board the training at a level
that includes everyone.
I have had several customers comment that it's the best first aid training they have received!
Lightning Training Solutions have also delivered training for myself so that I can feel confident to respond to any first aid
incidents for both adults and children within my business.
I couldn't recommend the company enough and I am so grateful for their support as a fellow small business.
28.11.24 - Mollie
Great Course
They took the time to make sure everyone had a go at practicing and helped with technique to ensure we were doing it right. Very informative and feel more confident with my little one.
27.11.24 - Jade
Amazing Course
Very informative and helpful. He made sure we understood exactly and that we were all confident before he moved on.
25.11.24 - Rosie Youngs
Rod's baby first aid course: excellent introduction
Rod was clear, explained things slowly and modelled techniques. Although we were in a group, Rod still ensured he worked with each individual and checked in on the techniques we were using. Rod was approachable, happily answered individual questions and ensured we understood the physiology behind the techniques. I would look into doing future courses with him.
25.11.24 - Nick Steadman
Baby First Aid Course
Rod was a very calming professional instructor for my baby first aid course. Would thoroughly recommend him to friends and family.
Read many more on our Trustpilot page: https://uk.trustpilot.com/review/lightningtrainingsolutions.co.uk (opens a new window)
Looking for a health & safety training course with a qualification?Call us on 01935 473575 or email us through the form on the contact us page
